Legal
The terms that govern use of Apna Smart Gate software licenses and services.
Effective date: July 15, 2026
terms & Conditions govern your use of our website, software platform, Customer Relationship Management (CRM) system, Resident Application, and Guard Application. By accessing or using our services, you agree to comply with these Terms & Conditions.
Company refers to Apna Smart Gate. User refers to any society, resident, owner, tenant, secretary, committee member, guard, or visitor using our platform. Services include the website, CRM, mobile applications, APIs, and related software.
You must be at least 18 years old or have authorization from your housing society to use our services.
Apna Smart Gate grants users a limited, non-exclusive, non-transferable license to use the software for society management purposes. You may not: Copy or redistribute the software. Reverse engineer any part of the application. Modify or resell the software. Attempt unauthorized access to our systems.
Our software is available under the following plans: 6 Months (Free Trial), 1 Year (₹3,000), 2 Years (₹4,000), 3 Years (₹5,000). Prices may change without prior notice for future purchases.
All payments are securely processed through authorized payment gateways. Once a subscription is activated, access will remain available for the purchased duration.
Unless otherwise stated, subscription fees are non-refundable after activation. Refund requests may be considered only in exceptional circumstances at the company's sole discretion.
Users agree to: Provide accurate information. Maintain account confidentiality. Use the platform lawfully. Not misuse visitor information. Keep login credentials secure.
Societies retain ownership of their data. Apna Smart Gate stores data only for providing services and improving platform functionality.
Visitor approvals and entries are managed by society residents and guards. Apna Smart Gate is not responsible for actions taken by society members regarding visitor access.
Users agree to receive Push Notifications, SMS Alerts, Email Notifications, WhatsApp Notifications (where applicable). Notification preferences may be modified within the application.
While we strive for uninterrupted service, we do not guarantee continuous availability. Scheduled maintenance or unforeseen outages may temporarily affect access.
All software, logos, trademarks, source code, designs, graphics, and content are the exclusive property of Apna Smart Gate. Unauthorized use is strictly prohibited.
Apna Smart Gate shall not be liable for Loss of data caused by user actions. Unauthorized account access due to weak passwords. Network interruptions. Third-party service failures. Indirect or consequential damages.
We reserve the right to suspend or terminate accounts that: Violate these Terms. Abuse the platform. Engage in fraudulent activities. Attempt unauthorized access.
Our platform may integrate with third-party services including: Payment Gateways, Firebase Cloud Messaging, SMS Providers, Email Services, Maps Services. Their respective terms and privacy policies apply.
We reserve the right to modify these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of the updated Terms.
These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in your company's registered location.
For any questions regarding these Terms: Email: support@apnasmartgate.com. Phone: +91 98765 43210.
Questions about these terms? Contact support@apnasmartgate.com or +91 98765 43210.